SC Times: https://www.sctimes.com/story/opinion/2019/04/22/keep-repair-secure/3502493002/

By Earl Crane

AUSTIN, Texas — Today’s electronic products – from smartphones to internet-connected appliances and fire alarms – are complex engineering feats that require advanced skill and training to repair safely and securely. This is not like repairing your toaster.

The connectivity and capability of the latest technologies offer great benefits, but also requires great caution. Activities that may seem harmless, like opening a device to change a battery, also breaks the integrity of the device.

>> Check out the full audio of the interview

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